We will always strive on making timely shipment of clients order at most competitive price to attain optimum customer satisfaction. After making an order of any of our products:-– Emails, calls or faxes will be exchanged to specify details on quality, quantity, packing, delivery, payment terms, etc.
We send a FCO in response to a LOI?.
A Full Corporate Offer is issued for large orders to agree on all terms Seller and Buyer.
Buyer signs and returns FCO and confirms order quantity of goods including full company detail, company registration, position held in the comapny, passport details, contact number and email address.
Seller confirms payment and does shipmecipt of signed FCOSeller raises SPAC the Sales Purchase Agreement Contract. The Buyer upon receipt of SPAC signes and returns within 2-5 days of receipt,
As much as PAMPLONA works to satisfy customers and to build a mutual friendship between our valued customers, Please kindly go through our terms and conditions to avoid future conflicts.
PAMPLONA accepts Visits ONLY upon appointment booking. Appointment scheduled takes from 4 to 8 weeks. For more information and bookings, Please kindly send us an appointment email.
We advice buyers to review each contract page as signed contract takes immediate effects. Any later adjustments are considered null and void
Buyers MUST be aware that Proforma Invoices are ONLY issued after Seller and Buyer have agreed to the terms of the contract. Once Proforma Invoice is Issued payment is expected to be done within 2-3 working days.
All shipping documentations are scanned and emailed to buyers immediately upon shipment departure while originals executed via DHL or FEDEX Express delivery respectively
All payments for goods must be made following our payment terms listed on your contract. For internationafor bulk orders. Small orders by wire transfer directly to one of our bank accounts which we have within the EU regions of UK, France, Germany, Hungary , Turkey , Portugal, Greece, USA. Client’s consignment are shipped after the payment confirmation as stated in your email using our bank accounts given in our signed Invoice, and kindly contact us through email after you have make a payment for confirmation.
(a.) Upon receipt of POP (Proof of Product) from the Seller. The Buyer having confirmed the Seller’s POP the Buyer shall immediately release and opens 30% of the Payment financially enable the Seller to process shipment.
Once the Seller has provided the Buyer copies of the Bill of Lading, SGS Certificate of inspection, Commercial Invoice, and copies of all related documents, and the container shall be sealed, the Buyer immediately releases and opens a MT103/LC. The Seller upon receiving cleared funds at the Port of Loading shall release the vessel for delivery to the Port of Destination.
(b.) After the Buyer confirms the Seller’s POP (Proof of Product) the Buyer provides the Seller with a POF (Proof of Funds).
The Buyer pays the logistics company (Moving the product from the warehouse to the port of loading) directly, and the Buyer shall pay the shipping company for the shipment directly.
Once the shipping company has given the Buyer and Seller copies of the Bill of Lading, SGS Certificate of inspection, Commercial Invoice, and copies of all related documents, the container is sealed, the Buyer shall release and opens the MT103/LC immediately The Seller upon receiving cleared funds at the Port of Loading shall release the vessel for delivery to the Port of Destination.
(c.) After the Buyer confirms the Seller’s POP (Proof of Product) the Buyer provides the Seller with a POF (Proof of Funds).
The Buyer may opt for ex-works, meaning, the Buyer may go directly to the supplier’s warehouse and pay for the product.
Which means The Buyer will handle the logistics to move the product from the warehouse to the port of loading. The Buyer is responsible for conducting the SGS inspection report and seal the vessel for departure having paid the shipping company.
The Buyer then will handle the shipment of the product from the port of loading to the Buyer’s destination country having completed the sealing of the vessel, the Buyer shall immediately pay the Seller with effect by MT103 transfer of the balance due with immediate effect so the departing vessel is released to the port of destination thus completing the transaction to the satisfaction of the Buyer and the Seller.
Using this procedure the Seller in consideration allows a discount of USD 100 per MT of the agreed price.
In-case of cancellation or dispute after payments, We do offer a maximum of 14 days for refund. Some refunds are 100% depending on the trade terms administration costs apply.
We reserve the rights to refuse disclosure of some documentations under data protection as it might breach our suppliers information’s. It is one of our policies to protect our suppliers information and their data.
We reserve the RIGHTS to cancel orders we are not satisfied with (Applicable to Minimum orders, delivery conflict ports etc) – We Reserve the RIGHTS to choose our Customers Respectively
For More Information Regarding our Terms and Conditions, Please kindly contact us for clarification
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